Last Updated: July 21, 2026
These Terms of Service govern your access to and use of the Dog Haus Grooming Boutique website, online store, digital features, products, content, and related services.
Throughout these Terms, โDog Haus Grooming Boutique,โ โwe,โ โus,โ and โourโ refer to Dog Haus Grooming Boutique. โYouโ and โyourโ refer to any visitor, customer, account holder, purchaser, or other person using our website or services.
Our online store may be hosted and supported by Shopify. Shopify provides the e-commerce technology that allows us to display products, process orders, and operate certain website functions. Purchases made through our store are transactions directly between you and Dog Haus Grooming Boutique.
By visiting our website, submitting an order, creating an account, or otherwise using our services, you confirm that you have read, understood, and agreed to these Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies displayed on our website.
Do not use our website or services if you do not accept these Terms.
-
Eligibility to Use Our Services
You must be at least the legal age of majority in your state, province, or country of residence to make purchases or enter into agreements through our website.
When you allow a minor to access the website through a device, account, or payment method controlled by you, you accept responsibility for that minorโs use of the services.
You may not use our website where doing so would violate applicable laws or regulations. -
Customer Accounts
Certain website features may allow or require you to create an account.
You agree to provide information that is accurate, complete, and current, including your name, email address, shipping address, billing details, and other information reasonably required to complete your transaction.
You are responsible for:
Protecting your account password and login information
Restricting unauthorized access to your devices
Reviewing activity performed through your account
Informing us promptly about suspected unauthorized use
You may not sell, transfer, rent, sublicense, or assign your account to another person.
We may suspend or close an account when we reasonably believe it is being used fraudulently, unlawfully, or in violation of these Terms. -
Product Information
We make reasonable efforts to present product photographs, descriptions, measurements, materials, features, and other details accurately.
However, product appearance may vary because of:
Screen brightness and display settings
Photography lighting
Manufacturing updates
Packaging changes
Size or color variations
Individual device configurations
We do not guarantee that every photograph or digital representation will appear identical to the physical item received.
Product descriptions, pricing, packaging, specifications, and availability may be corrected, revised, or removed without prior notice. -
Pet Product Safety and Proper Use
Customers are responsible for selecting products that are suitable for their petsโ species, breed, age, size, weight, temperament, health condition, and individual behavior.
Pet products should be used only for their intended purpose and in accordance with any instructions, warnings, labels, or manufacturer recommendations.
You agree to:
Supervise your pet when appropriate
Inspect products regularly for damage or wear
Discontinue use when a product becomes damaged or unsafe
Keep unsuitable products away from children and animals
Consult a veterinarian or qualified professional when health or safety concerns exist
No pet product is guaranteed to be indestructible. Dog Haus Grooming Boutique is not responsible for injury or loss caused by misuse, lack of supervision, improper sizing, chewing, scratching, alteration, or continued use of a damaged item. -
Orders and Acceptance
Submitting an order constitutes an offer to purchase the products shown in your cart.
An automated order confirmation only acknowledges that we received your order. It does not necessarily mean that the order has been formally accepted.
We may decline, limit, hold, or cancel an order for reasons including:
Product unavailability
Incorrect pricing or product information
Payment authorization failure
Suspected fraud
Unusual order quantities
Shipping restrictions
Violation of these Terms
Errors in customer-provided information
An order is generally accepted after payment is approved and the order enters fulfillment.
If an order is canceled after payment has been collected, an eligible refund will be issued to the original payment method. -
Personal Use Purchases
Unless we provide written approval, products purchased through our store are intended for personal or household use.
You may not purchase products for unauthorized resale, commercial redistribution, export in violation of law, or deceptive marketplace activity.
We may limit quantities or refuse orders that appear to be intended for resale or other unauthorized commercial purposes. -
Prices and Promotions
Product prices may change at any time without advance notice.
The price applicable to your purchase is normally the price displayed when the order is submitted, subject to correction of obvious errors.
Unless clearly stated otherwise, displayed prices may not include:
Shipping charges
Sales tax
Customs duties
Import fees
Brokerage charges
Foreign transaction fees
Promotional offers, coupon codes, and discounts may be subject to separate requirements, expiration dates, exclusions, quantity limits, and eligibility rules.
Promotions cannot be combined unless the offer specifically allows it.
We may correct, suspend, or cancel a promotion that contains an error, is being misused, or cannot be fulfilled as intended. -
Payment Information
You agree to provide valid and authorized payment information.
By submitting payment details, you confirm that:
You are authorized to use the selected payment method
The information supplied is accurate
The payment provider may process the transaction
You will pay all approved charges associated with the order
Payments may be processed by independent providers such as Shopify Payments, PayPal, banks, card networks, or other authorized payment gateways.
We do not directly control payment approval decisions made by banks or payment providers. -
Billing and Verification
We may request additional information to verify an order, confirm identity, validate billing details, or prevent fraud.
An order may be delayed or canceled when:
The billing address does not match the payment account
The payment provider declines authorization
Requested verification is not completed
Transaction activity appears unusual
Customers are responsible for keeping their account, billing, and contact information current. -
Shipping and Delivery
Shipping timeframes are estimates and do not guarantee arrival on a particular date.
Order preparation and delivery may be affected by:
Carrier delays
Weather conditions
Public holidays
Customs inspections
Transportation disruptions
Incorrect addresses
Remote delivery locations
Events outside our reasonable control
Customers must provide a complete and accurate delivery address.
Once a package has been transferred to the carrier, delivery will be handled according to the carrierโs procedures and applicable law.
Additional shipping rules are described in our Shipping Policy. -
Cancellations and Order Changes
We begin processing orders shortly after they are submitted.
Requests to cancel an order, change an item, or correct an address should be made as quickly as possible by contacting:
Email: service@shixyuanyacad3.com
Phone: +1 818-464-4814
We will make reasonable efforts to help, but changes and cancellations are not guaranteed after fulfillment begins.
Once an order has shipped, it may need to be handled under our Return and Refund Policy. -
Returns and Refunds
Returns, exchanges, damaged items, incorrect products, cancellations, and refunds are governed by our Return and Refund Policy.
Customers must receive authorization before sending merchandise back.
Returning an item without prior approval does not guarantee acceptance or a refund. -
Grooming Services and Appointments
Where grooming appointments or other in-person services are offered, separate booking requirements, service conditions, cancellation rules, pet health requirements, and safety procedures may apply.
Pet owners are responsible for providing accurate information regarding:
The petโs breed and age
Known medical conditions
Skin or coat concerns
Behavioral history
Aggression or bite risk
Allergies or sensitivities
Recent illness or injury
Medication or veterinary restrictions
We may decline, pause, modify, or discontinue a service when we believe continuing would create a risk to the pet, customer, staff member, or another person.
Completed grooming services are generally not treated as returnable physical products. Concerns regarding a service should be reported promptly so the circumstances can be reviewed. -
Website Content
All website content is provided for general informational and shopping purposes.
Content may include product descriptions, grooming information, care suggestions, customer reviews, photographs, videos, graphics, and other materials.
Website content is not veterinary, medical, legal, or professional advice.
You should consult a veterinarian or other qualified professional regarding your petโs health, treatment, diet, injury, medication, or medical condition. -
Intellectual Property Rights
The website and its contents may include materials owned by or licensed to Dog Haus Grooming Boutique, Shopify, manufacturers, suppliers, photographers, designers, and other third parties.
Protected materials may include:
Business names
Logos
Product images
Page designs
Text and descriptions
Graphics
Videos
Icons
Software
Store layouts
Slogans
Trademarks
Copyrighted content
You may use the website only for lawful, personal, and non-commercial purposes.
Without prior written permission, you may not:
Copy or republish website content
Use our branding for commercial purposes
Modify or create derivative materials
Sell or distribute website materials
Scrape or systematically extract content
Remove ownership notices
Misrepresent an affiliation with our business
No intellectual property rights are transferred to you by your use of the website. -
Customer Reviews and Submitted Content
You may have the opportunity to submit reviews, photographs, comments, suggestions, questions, or other materials.
By submitting content, you confirm that:
You own the content or have permission to use it
The content is truthful and not misleading
The content does not violate another personโs rights
The content does not contain unlawful or malicious material
The content does not include viruses or harmful code
You grant Dog Haus Grooming Boutique a non-exclusive, worldwide, royalty-free, transferable, and sublicensable right to use, reproduce, adapt, publish, display, and distribute submitted content for store operation, customer service, marketing, product improvement, and other lawful business purposes.
We are not required to keep submitted content confidential, pay compensation for it, or publish it.
We may remove or refuse content that we consider inappropriate, fraudulent, abusive, unlawful, misleading, or unrelated. -
Third-Party Services and Tools
Our website may provide access to tools, payment systems, applications, tracking services, social media features, or other functions operated by third parties.
These services may be subject to their own terms and privacy policies.
We do not control every third-party service and do not guarantee that external tools will remain available, uninterrupted, accurate, or error-free.
Your use of third-party services is at your own discretion and risk. -
External Websites
Our website may contain links to websites that are not operated by Dog Haus Grooming Boutique.
A link does not necessarily mean that we endorse, control, verify, or accept responsibility for the external website.
We are not responsible for:
Third-party website content
External privacy practices
Independent product claims
Transactions completed outside our store
Malware or security risks on external platforms
Disputes involving third-party sellers
Review external terms and policies before submitting information or making purchases. -
Shopifyโs Role
Our store may use Shopifyโs commerce platform, infrastructure, hosting, checkout, and related technologies.
Dog Haus Grooming Boutique is the seller responsible for products and transactions completed through our store.
Shopify is not the seller of our products and is not responsible for product quality, shipping, customer support, grooming services, returns, refunds, injuries, losses, or disputes arising from transactions with Dog Haus Grooming Boutique.
To the extent permitted by law, you release Shopify and its affiliates from claims arising solely from your purchase of products or services from Dog Haus Grooming Boutique. -
Privacy and Personal Information
Personal information collected through our website is handled according to our Privacy Policy.
Because our store may use Shopify and other service providers, information may be processed by companies located outside your state, province, or country.
By using the website, you acknowledge that information may be transmitted to authorized providers for purposes such as:
Payment processing
Order fulfillment
Fraud prevention
Website hosting
Analytics
Customer support
Marketing communications
Legal compliance
Please review our Privacy Policy for more information. -
Errors and Corrections
Website information may occasionally contain errors involving:
Product details
Prices
Discounts
Availability
Images
Shipping charges
Delivery estimates
Promotional terms
We may correct errors, update information, refuse orders, or cancel affected transactions at any time, including after an order has been submitted.
When appropriate, customers will be informed and payments for canceled orders will be refunded. -
Acceptable Use
You may use our website only for lawful purposes.
You may not use the website to:
Commit fraud or unlawful activity
Infringe intellectual property rights
Harass, threaten, abuse, or impersonate others
Submit false or deceptive information
Transmit malware or harmful code
Attempt unauthorized access
Interfere with website security
Collect personal information without permission
Send spam or unsolicited promotions
Scrape, crawl, or copy the website through automated means
Circumvent access restrictions
Place fraudulent payment disputes
Use the website in a manner that harms our business or customers
We may restrict or terminate access when prohibited conduct is suspected. -
Suspension and Termination
We may suspend, restrict, or terminate access to the website or an account when we reasonably determine that:
These Terms have been violated
Fraudulent activity is suspected
Payment obligations remain unpaid
The website is being misused
Access creates a security or legal risk
Termination does not eliminate payment obligations or responsibilities that arose before termination.
Provisions concerning intellectual property, submitted content, liability, indemnification, payment obligations, and dispute resolution will continue where their nature requires survival. -
Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website, online store, information, products, and digital services are provided on an โas availableโ and โas isโ basis.
We do not guarantee that:
The website will always be available
Website access will be uninterrupted
All content will be error-free
Every product will meet personal expectations
All defects will be corrected immediately
The website will be free of harmful components
Delivery will occur by a specific date
No statement on the website creates a warranty unless it is expressly identified as a warranty.
Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to every customer. -
Limitation of Liability
To the maximum extent permitted by law, Dog Haus Grooming Boutique and its owners, employees, contractors, affiliates, suppliers, licensors, service providers, and representatives will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from:
Use or inability to use the website
Purchase or use of a product
Loss of data
Loss of profits or revenue
Business interruption
Unauthorized account access
Third-party services
Shipping delays
Reliance on website information
Pet misuse of a product
This limitation applies regardless of whether the claim is based on contract, negligence, strict liability, statute, or another legal theory.
Nothing in these Terms excludes liability that cannot legally be limited or excluded. -
Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Dog Haus Grooming Boutique, Shopify, and their respective owners, affiliates, employees, contractors, representatives, licensors, suppliers, and service providers from claims, losses, damages, liabilities, and reasonable legal expenses arising from:
Your violation of these Terms
Your unlawful use of the website
Your infringement of another personโs rights
Your misuse of products
Content submitted by you
Fraudulent or unauthorized activity connected to your account
We may assume control of the defense of a covered claim, and you agree to provide reasonable cooperation. -
Events Outside Our Control
We are not responsible for delay or failure caused by circumstances beyond our reasonable control, including:
Natural disasters
Extreme weather
Fire
War
Civil unrest
Government action
Labor disputes
Public health emergencies
Carrier interruptions
Customs delays
Internet outages
Power failures
Supplier disruptions
Cyberattacks
Transportation shortages
Our obligations may be paused for the duration of the affected event. -
Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue in effect. -
No Waiver
A delay or failure by Dog Haus Grooming Boutique to enforce any right does not waive that right.
A waiver is effective only when clearly provided in writing by an authorized representative. -
Entire Agreement
These Terms, together with policies incorporated by reference, form the complete agreement between you and Dog Haus Grooming Boutique regarding use of the website and online services.
They replace previous discussions, statements, or agreements concerning the same subject. -
Assignment
You may not assign or transfer your rights or obligations under these Terms without our written approval.
We may assign or transfer our rights and obligations in connection with a sale, merger, restructuring, service-provider arrangement, or other lawful business transaction. -
Governing Law
These Terms are governed by the laws applicable to Dog Haus Grooming Boutique in the State of California, without giving effect to conflict-of-law principles, except where mandatory consumer law requires otherwise.
Any dispute may be subject to the jurisdiction of courts located in California, unless applicable law grants the customer another required forum. -
Local Consumer Rights
These Terms do not remove rights that cannot legally be waived under applicable consumer protection laws.
When a mandatory local law conflicts with these Terms, the mandatory law will control only to the extent required. -
Section Headings
Headings are provided for organization and convenience.
They do not alter the meaning or interpretation of these Terms. -
Updates to These Terms
We may revise these Terms to reflect:
Changes to our services
New products or features
Legal or regulatory requirements
Security improvements
Operational updates
Changes to payment or fulfillment providers
The revised version will be posted on this page with an updated effective date.
Continued use of the website after new Terms become effective constitutes acceptance where permitted by law. -
Contact Us
Questions regarding these Terms may be directed to:
Dog Haus Grooming Boutique
452 W Colorado St
Glendale, CA 91204
Phone: +1 818-464-4814
Email: service@shixyuanyacad3.com
Please include sufficient information for us to understand and respond to your request.