Effective Date: July 21, 2026
Dog Haus Grooming Boutique respects the privacy of its customers and website visitors. This Privacy Policy describes the types of personal information we may collect, why we collect it, how it may be shared, and the choices available to you when you use our website, purchase products, contact us, or interact with our online services.
In this policy, โDog Haus Grooming Boutique,โ โwe,โ โour,โ and โusโ refer to Dog Haus Grooming Boutique. โYouโ and โyourโ refer to customers, visitors, account holders, and other individuals who interact with our services.
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Scope of This Policy
This Privacy Policy applies to personal information collected through:
Our online store and website
Customer accounts
Online purchases and checkout
Customer service communications
Email and marketing subscriptions
Product reviews and feedback
Cookies, analytics tools, and advertising technologies
This policy does not govern websites, applications, or services operated independently by third parties. -
Information We May Collect
The information we collect depends on how you interact with our website and services.
Information You Provide Directly
We may collect information you voluntarily provide, including:
Full name
Email address
Telephone number
Shipping address
Billing address
Account login details
Order and purchase information
Customer service messages
Product reviews and feedback
Marketing preferences
Information submitted when booking or asking about pet grooming services
Payment Information
When you complete a purchase, payment information is processed by authorized payment providers.
Depending on the selected payment method, this information may include:
Cardholder name
Payment card details
Billing address
Transaction authorization information
PayPal or other payment account information
Dog Haus Grooming Boutique does not directly store complete credit or debit card numbers or card security codes on its own servers.
Information Collected Automatically
When you access our website, certain technical information may be collected automatically, including:
Internet Protocol address
Browser type
Device type
Operating system
Approximate location based on IP address
Pages viewed
Links selected
Time spent on the website
Referring website
Shopping cart activity
Checkout interactions
Cookie identifiers
Website error and performance information -
How We Use Personal Information
We may use personal information for legitimate business purposes, including:
Processing and confirming purchases
Completing payment transactions
Preparing and shipping orders
Providing delivery and tracking information
Managing returns, refunds, and exchanges
Responding to customer questions
Maintaining customer accounts
Providing grooming appointment information
Improving products, services, and website performance
Detecting fraud and unauthorized transactions
Protecting our website, customers, and business
Complying with legal and regulatory requirements
Maintaining transaction and accounting records
Sending promotional communications when permitted
Personalizing website content and advertising
Enforcing our Terms of Service and other policies
We may also use aggregated or de-identified information for analytics, research, planning, and business improvement where that information no longer reasonably identifies an individual. -
Order Processing and Fulfillment
We use customer information to complete online purchases and provide related services.
For example, we may share necessary order information with:
Payment processors
Shipping carriers
Warehouses and fulfillment partners
Product suppliers
Fraud-prevention providers
Customer service platforms
These parties receive only the information reasonably necessary to perform their services. -
Shopify and E-Commerce Services
Our online store may be hosted through Shopify.
Shopify may collect and process personal information when you:
Browse our store
Create an account
Add products to your cart
Complete checkout
Submit payment
Interact with store features
Information processed through Shopify may be stored or handled in countries outside your place of residence.
Shopify processes information according to its own privacy practices and applicable agreements with merchants. -
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, software development kits, local storage, and similar technologies.
These tools may help us:
Keep products in your shopping cart
Remember website preferences
Maintain secure checkout sessions
Measure website traffic
Understand how visitors use the store
Identify technical problems
Evaluate advertising performance
Prevent fraud
Display more relevant content and advertisements
Cookie Categories
Essential Cookies
These cookies support basic website operations, including account login, cart functions, checkout, security, and order processing.
Performance and Analytics Cookies
These technologies help us understand website visits, page performance, navigation patterns, and customer interactions.
Preference Cookies
These cookies may remember language, location, account, or display preferences.
Advertising Cookies
Where enabled, these technologies may help us measure campaigns, limit repeated advertisements, and show advertising based on website activity.
You may manage cookies through your browser or device settings. Blocking certain cookies may prevent some website functions from operating correctly. -
Analytics and Advertising Partners
We may use third-party platforms to understand customer activity, evaluate marketing performance, and display advertisements.
Depending on the services enabled on our website, these partners may include:
Google
Meta, including Facebook and Instagram
Shopify
Other analytics, advertising, and social media providers
These companies may use cookies, pixels, device identifiers, or similar technologies to collect information about your activity on our website and other online services.
Their collection and use of information are governed by their own privacy policies.
You can manage advertising preferences through your browser, device, social media account, or the privacy controls provided by the applicable advertising platform. -
When We May Share Information
We do not sell personal information in exchange for money.
We may disclose personal information to trusted service providers that support our business, including:
Website hosting providers
Payment processors
Order fulfillment partners
Shipping companies
Customer support platforms
Email service providers
Analytics providers
Advertising partners
Information technology and security providers
Professional advisers
Government or regulatory authorities
We may also share information when reasonably necessary to:
Comply with applicable law
Respond to legal requests
Prevent fraud or security threats
Investigate policy violations
Protect our legal rights
Protect customers, employees, pets, or the public
Complete a business sale, merger, financing, restructuring, or transfer
Service providers are expected to use personal information only for authorized purposes and in accordance with their contractual and legal obligations. -
Business Transfers
If Dog Haus Grooming Boutique is involved in a sale, merger, acquisition, financing, reorganization, bankruptcy, or transfer of assets, personal information may be disclosed or transferred as part of that transaction.
Any successor organization may continue to use the information in accordance with this Privacy Policy unless otherwise required by law. -
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
These measures may include:
Encrypted website connections
Secure payment processing
Access restrictions
Account authentication
Fraud monitoring
Security updates
Restricted employee and contractor access
Trusted hosting and technology providers
Although we take reasonable precautions, no website, network, storage system, or electronic transmission can be guaranteed to be completely secure.
Customers are responsible for protecting their account credentials and notifying us promptly if they suspect unauthorized account activity. -
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Retention periods may depend on:
The duration of the customer relationship
Order fulfillment requirements
Tax and accounting obligations
Fraud-prevention needs
Warranty and return periods
Dispute resolution
Legal and regulatory requirements
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations. -
Marketing Communications
When permitted, we may send promotional emails regarding products, offers, store updates, or other business information.
You may stop receiving promotional emails by:
Selecting the unsubscribe link included in a marketing email
Contacting us at service@shixyuanyacad3.com
Unsubscribing from promotional messages does not prevent us from sending necessary transactional communications, such as:
Order confirmations
Payment notices
Shipping updates
Return or refund information
Account security messages
Customer service responses -
Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Request a copy of your information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of promotional communications
Opt out of certain targeted advertising activities
Appeal a denied privacy request where applicable
Some requests may be limited by legal, security, accounting, fraud-prevention, or transaction-record requirements.
To submit a privacy request, contact us using the information provided at the end of this policy.
We may need to verify your identity before processing the request. -
California Privacy Notice
California residents may have additional rights under applicable California privacy laws.
Depending on the law and our business activities, these rights may include:
The right to know what categories of personal information are collected
The right to request access to specific personal information
The right to request deletion
The right to correct inaccurate information
The right to receive information about disclosures
The right to opt out of certain sharing or targeted advertising
The right not to receive discriminatory treatment for exercising privacy rights
We will not unlawfully discriminate against an individual for submitting a valid privacy request.
An authorized agent may submit a request on behalf of a California resident where permitted by law. We may require evidence of the agentโs authority and verification of the consumerโs identity. -
Do Not Track and Browser Signals
Some browsers allow users to send Do Not Track signals.
Because there is not one universally accepted technical standard for responding to these signals, our website may not respond to every Do Not Track setting in the same manner.
Where required by applicable law and supported by our website technology, we may recognize certain browser-based opt-out preference signals.
You may also manage tracking through cookie controls, browser settings, device settings, and advertising platform preferences. -
Childrenโs Privacy
Our website and online store are not directed toward children under 13 years of age.
We do not knowingly collect personal information directly from children under 13.
If a parent or guardian believes that a child has provided personal information without appropriate permission, they may contact us. We will review the request and take reasonable steps to remove the information where required.
Purchases should be completed by an adult or under the supervision of a parent or legal guardian. -
International Visitors
Our website may be accessible from countries outside the United States.
When you provide information through our website, it may be transferred to and processed in the United States or other countries where our service providers operate.
Privacy laws in those countries may differ from the laws in your place of residence.
Where required, we use appropriate safeguards for international data transfers. -
European Economic Area, United Kingdom, and Switzerland
Where applicable, individuals located in the European Economic Area, United Kingdom, or Switzerland may have additional rights concerning their personal information.
Depending on the circumstances, we may process information based on:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent
Protection of legal rights
You may have the right to access, correct, delete, restrict, transfer, or object to certain processing.
You may also have the right to submit a complaint to the data protection authority in your country. -
Third-Party Websites
Our website may contain links to independent websites, social media platforms, payment providers, or other services.
We do not control the privacy, security, or content practices of those third parties.
Before providing personal information to another website, review its privacy policy and terms. -
Data Breach Response
If a security incident involving personal information occurs, we will investigate the matter and take reasonable steps to contain and address the incident.
When notification is required by law, we will provide notice to affected individuals, regulators, or other appropriate parties within the legally required period. -
Changes to This Privacy Policy
We may revise this Privacy Policy to reflect:
Changes to our website
New business practices
New service providers
Technology updates
Legal or regulatory requirements
Security improvements
The revised policy will be posted on this page with an updated effective date.
Where required by law, we may provide additional notice before material changes take effect. -
Contact Information
For questions, privacy requests, or concerns regarding personal information, contact:
Dog Haus Grooming Boutique
452 W Colorado St
Glendale, CA 91204
Phone: +1 818-464-4814
Email: service@shixyuanyacad3.com
Please include โPrivacy Requestโ in the subject line and provide enough information for us to identify and respond to your request.
Do not include complete payment card numbers, account passwords, or other highly sensitive financial information in an email or text message.